Privacy policy

1. Introduction

quikwit.chat ("we", "our", or "us") is a product of Osnnova Ventures Pte. Ltd., a company registered in Singapore. We are committed to protecting your privacy and ensuring the security of your personal data.

This Privacy Policy explains how we collect, use, and protect the information you provide when using quikwit.chat.

2. Information We Collect

We may collect the following types of information:

• User Data: Name, email address, organization details, and login credentials.
• Chat Data: Content of conversations handled by the chatbot, which may include personal or customer information.
• Usage Data: IP address, browser type, pages visited, time spent on pages, and interactions.
• Cookies: We may use cookies to improve functionality and analytics.

3. How We Use Your Information

We use collected data to:

• Deliver and maintain the quikwit.chat service
• Provide customer support and technical assistance
• Improve and personalize user experience
• Analyze usage for improvements and new features
• Ensure legal compliance and security

4. Data Storage and Security

Data is stored on secure servers with industry-standard encryption and access controls.

We retain data only as long as necessary for the purposes stated, or as required by law.

5. Sharing of Data

We do not sell or rent your personal information. We may share data with:

• Trusted third-party service providers (e.g., cloud storage, analytics tools)
• Legal authorities when required by law

6. International Data Transfers

As a Singapore-based company, your data may be stored or processed in jurisdictions outside your own. We ensure such transfers meet compliance requirements under relevant data protection laws.

7. Your Rights

Depending on your jurisdiction, you may have rights to access, update, delete, or restrict the use of your personal data. Please contact us at [email protected] to exercise your rights.

8. Changes to This Policy

We may update this Privacy Policy occasionally. You will be notified of any material changes via our website or email.

9. Contact Us

For questions regarding these Terms:

Email: [email protected]

Osnnova Ventures Pte. Ltd.